My wife and I have a hobby that allows us to enjoy restaurants, shopping, entertainment and travel for free. It is called Mystery Shopping. For instance we may go into a restaurant and pose as an average customer. During our visit, we evaluate the facilities, food and service and report our results back to the company.
This kind of feedback gives the restaurant an objective and unbiased report on "how they're doing".
What would happen if your church initiated something like a Mystery Shopper, perhaps a Mystery Worshiper?
Read the following article posted in the WSJ about how churches are leveraging this service in order to get objective feedback on how they're doing and how they can improve?
Read the article HERE!
Recap of great series of posts of Church from a Visitor's Perspective.
Mystery Guests Made Easy