Here are the top ten reasons LifeWay Research found why people switch churches:
1. The church was not helping me to develop spiritually. (28%)
2. I did not feel engaged or involved in meaningful church work (20%)
3. Church members were judgmental of others (18%)
4. pastor was not a good preacher (16%)
5. Too many changes (16%)
6. Members seemed hypocritical (15%)
7. Church didn’t seem to be a place where God was at work (14%)
8. Church was run by a clique that discouraged involvement (14%)
9. Pastor was judgmental of others (14%)
10. Pastor seemed hypocritical (13%)
SOURCE: The Biblical Recorder… Read more here.
People leaving your church is a double edged sword.
On one hand it can be a healthy thing.
But on the other hand, depending on why and how people are leaving, it could be a symptom of a troubling systemic issue within the church.
One of the best practices we try to implement at Big Creek Church are exit interviews. When people are in a position and willing to give us honest feedback, we want to take advantage of that opportunity to learn from their departure.
Here are some points about the exit interview:
- They are usually done over the phone and last only 5-10 minutes.
- Make sure to listen - don't be defensive or try to excuse - use it as an opportunity to learn.
- An exit interview allows closure for the church and for that person.
- Use the interview as an opportunity to bless them -pray for them over the phone as you conclude.